Welcome aboard. Here's what happens next.

1. Sign in to the client portal

Go to zephyrmedia.online/portal and sign in with the email you used for your request. Two ways in:

1. Email link. Type your email and press "Email me a sign-in link". Open the link in your inbox and you're in. No password.
2. Google. Press "Continue with Google" and pick the same Google account you used for your request.

Can't get in? Make sure you use the same email as on your request or pack order. Your portal shows only your own orders — nobody else can see them.

2. What you'll see in the portal

Your dashboard shows your own numbers and every order:

• Your requests and pack orders, each with its current status.
• Payments: what you've paid, what's refunded, and anything still on hold.
• Invoices for every payment.
• The channel fit we confirmed, so you can check the niche and audience before anything runs.

Monthly plans also get a "Manage billing" button — switch plans, update your card or cancel there. Cancelling keeps your plan running to the end of the paid month.

Every important step also lands in your email: payment confirmation, the pack hold and charge, the audience approval, and your final report.

3. When your Shorts start publishing

One rule above all: nothing goes out until we approve the channel audience. That check happens after payment. It protects you — we never publish on a channel we haven't verified.

After that approval, timing depends on what you ordered:

• Test run ($49). 10 Shorts × 3 channels = 30 publications, all out within 7 days of receiving your approved Shorts — or your money back.
• Monthly plans (Breeze, Gale, Storm). From 80 publications a month, starting right after approval and running monthly.
• Shorts pack. All publications go out within your pack's window (7, 14, 30 days, by pack size) of receiving your approved Shorts. If any publication misses the window, that one is refunded at the pack's rate.
• Your own channel. About one Short a day, on the schedule you agreed.

If we decline your channel instead, you're refunded in full. And zephyrmedia may decline any order and refund it in full, without giving a reason, within 48 hours after payment is received.

4. Get your Shorts ready

You send ready Shorts — one file per Short. We'll email you exactly where to send them and how many your plan needs. The moment your approved Shorts reach us, the publishing window starts. If you'd rather we cut Shorts from your longer videos, ask in your request email and we'll set that up.